Privacy policy
Privacy Policy
Zeborsa operates this store and website, including all related information, content, features, tools, products, and services (collectively, the âServicesâ) to provide you, the customer, with a curated shopping experience. Zeborsa is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
âPersonal informationâ means information that identifies or can reasonably be linked to you or another person. It does not include information that is anonymized or de-identified.
Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:
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Contact details: name, address, billing and shipping address, phone number, email address
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Financial information: payment card details, transaction details, payment confirmations
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Account information: username, password, security questions, preferences, and settings
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Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
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Communications: information you provide when contacting customer support
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Device information: IP address, browser type, device identifiers
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Usage information: interactions with and navigation of the Services
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you when you create an account, place an order, or contact us
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Automatically through cookies and similar technologies when you use the Services
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From service providers acting on our behalf
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From partners or other third parties
How We Use Your Personal Information
We may use your personal information to:
Provide and Improve Services
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Process payments and fulfill orders
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Manage accounts and preferences
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Handle returns, exchanges, and refunds
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Recommend products and personalize your shopping experience
Marketing and Advertising
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Send promotional emails, messages, or mail
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Display relevant advertisements based on your activity
Security and Fraud Prevention
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Secure accounts and transactions
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Detect and prevent fraudulent or illegal activity
Communication
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Respond to inquiries and provide customer support
Legal Obligations
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Comply with applicable laws
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Enforce our policies and protect our rights
How We Disclose Personal Information
We may share your personal information:
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With Shopify, service providers, and vendors who support our operations
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With marketing and advertising partners in accordance with their privacy policies
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When you direct or consent to such disclosure
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With affiliates within our corporate group
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In connection with business transactions or legal requirements
Relationship with Shopify
Our Services are hosted by Shopify. Information you submit may be shared with Shopify and third parties located in other countries to operate and improve the Services.
Shopify may process your personal information to provide enhanced features and personalized advertising. Shopify is responsible for handling requests related to such processing.
You can learn more at the Shopify Consumer Privacy Policy and exercise applicable rights via the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Information shared on third-party platforms may be visible to others.
Childrenâs Data
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of such data.
Security and Retention
No security system is completely secure. Please avoid sending sensitive information through unsecured channels.
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on your location, you may have the right to:
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Access your personal information
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Request deletion or correction
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Request data portability
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Opt out of marketing communications
You may exercise these rights by contacting us. We may verify your identity before fulfilling requests.
We do not discriminate against users for exercising their rights.
Complaints
If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on approved legal safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated âLast updatedâ date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
đ§ zeborsa.official@gmail.com
đ Main Tariq Road, Karachi, 75100, Pakistan
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